CSIR-NIScPR Citizen Charter

The charter of CSIR-NIScPR is dissemination of scientific and technical information through various information products and services provided by the institute. The charter would essentially incorporate citizen’s entitlement to public services, wide publicity of standards of performance, quality of services, access to information, simplified procedures of complaints, time-bound redressal of grievances and provision for independent scrutiny of performance.

The professional activities in which the institute is engaged include publishing 19 primary and 2 secondary scientific journals of international repute to cater to the needs of scientific community; encyclopaedic volumes on natural raw material resources "The Wealth of India" in English and Bharat ki Sampada in Hindi; three popular science magazines in English, Hindi and Urdu to meet the science information needs of the masses; CSIR News and CSIR Samachar that bring out the news and significant contributions of CSIR and its constituents; and monographic and popular science books besides a series of popular science books on IT.

In addition, CSIR-NIScPR provides various services such as Medicinal and Aromatic Plants Information Service; Contents, Abstracts and Photocopy Service (CAPS); Literature Search Service; S&T Translation Service; Bibliometric Service; Editing, Designing, Production and Printing of scientific publications.

CSIR-NIScPR is also developing and maintaining specialized databases on Indian Science Abstracts (ISA); National Union Catalogue of Scientific Serials in India (NUCSSI); Medicinal and Aromatic Plants Abstracs (MAPA), and Natural Raw Material Resources.

It also conducts training programs in library and information science, documentation, science communication and herbarium techniques with an objective of human resource development.

Commitments

The commitments of the institute include the following:

  • Dissemination of scientific and technical information to different segments of the society.
  • To pledge to uphold confidentiality of documents sent for editing, printing or publication.
  • Consultation with scientists, entrepreneurs, students and public to review procedures and provide prompt benefits to the users in the form of improved services and better quality of information science products.
  • To continuously adopt new innovative systems and supplement the existing information system in the Institute to benefit the users.
  • To bring the scientific information published by the institute on-line, thus reducing the time gap between printing and availability of information to the users.
  • To bring out the information science products of the institute on time, which cater to the information, needs of researchers, entrepreneurs, students and other information seekers.
  • To develop human resources in library and information science, documentation, science communication and herbarium techniques.
  • To harness the fruits of scientific development for socio-economic development of the country through communication of scientific information.

Values

Fully committed to integrity, courtesy, transparency, promptness and respect of human values.

Standards and Encores

Standards

  • Prompt Response to inquiries.
  • Provide services as given in Annexure-I
  • Periodicals

Publication of 19 primary and 2 secondary scientific journals which are as follows:

  • Journal of Scientific and Industrial Research (JSIR, monthly)
  • Indian Journal of Chemistry A (IJC-A, monthly)
  • Indian Journal of Chemistry B (IJC-B, monthly)
  • Indian Journal of Experimental Biology (IJEB, monthly)
  • Indian Journal of Pure & Applied Physics (IJPAP, monthly)
  • Indian Journal of Pure & Applied Physics (IJPAP, monthly)
  • Indian Journal of Biochemistry & Biophysics (IJBB, bi-monthly)
  • Indian Journal of Engineering & Material Sciences (IJEMS, bi-monthly)
  • Indian Journal of Chemical Technology (IJCT, bi-monthly)
  • Indian Journal of Radio & Space Physics (IJRSP, bi-monthly)
  • Journal of Intellectual Property Rights (JIPR, bi-monthly)
  • Indian Journal of Marine Sciences (IJMS, quarterly)
  • Indian Journal of Fibre & Textile Research (IJFTR, quarterly)
  • National Product Radiance (NPR, bi-monthly)
  • Indian Journal of Biotechnology (IJBT, quarterly)
  • Indian Journal of Traditional Knowledge (IJTK, quarterly)
  • Annals of Library and Information Studies (ALIS, quarterly)
  • Bhartiya Vaigyanik evam Audyogik Anusandhan Patrika (Hindi) (BVAAP, half-yearly)
  • Journal of Scientific Temper (JST, quarterly)
  • Applied Innovative Research (AIR, quarterly)
  • Medicinal and Aromatic Plants Abstracts (MAPA, bi-monthly)
  • Indian Science Abstracts (ISA, fortnightly)

Scope and Format of Journals

All the journals have their well-defined scope, duly approved by their Editorial Boards, and follow a set format. Authors interested in sending papers for publication to any journal are advised to obtain a copy of 'Instructions to the Contributors' or else consult a recent issue of the journal to get familiar with the format and the practices adopted in respect of various elements of the paper.

CSIR News and CSIR Samachar

Fortnightly issues of CSIR News (in English) and monthly issues of CSIR Samachar (in Hindi) serve as an effective link between various CSIR constituents and users of information on various R&D programs and other activities of CSIR, other R&D organizations, university departments and industry. R&D programs include new processes and products developed, programs undertaken, collaborative projects, sponsored projects and consultancies. In addition, news on technology demonstrations, marketing, transfer of technology, IPR, etc. are also covered. S&T activities include conferences, seminars, workshops, training programs, honours and awards, appointments of Directors, etc. Concerted efforts are made to improve upon the quality of contents, layout and printing so as to make these publications more attractive and meaningful.

Wealth of India (WOI)

  • Publish the supplements to The Wealth of India (an encyclopaedia of Indian Raw Materials).
  • Publish books on the natural raw material resources of the country.
  • Provide enquiry services to information seekers on natural raw material resources.

Bharat ki Sampada (BKS) (Hindi)

Concluding Volume of Bharat ki Sampada, an encyclopaedia of Indian raw materials in Hindi is under compilation.

Raw Materials Herbarium and Museum (RHM)

  • Provide consultancy services on identification of plants and crude drugs of plant origin.
  • Provide photo library services by reproducing the photographs/illustrations from the collection of 3000 photographs/illustrations against payment.
  • Educate the students of Economic Biology and Geology.

Popular Science Magazines

  • Science Reporter in English (Monthly)
  • Vigyan Pragati in Hindi (Monthly)
  • Science Ki Duniya in Urdu (Quarterly)

Popular Science Books

  • Revise and print popular science books of CSIR-NIScPR.
  • Bring out new titles under the following categories:
    • Fundamental science
    • Contemporary areas of science
    • Science entertainment

Information Services (IS)

  • Medicinal and Aromatic Plants Information Services (MAPIS) based on the Wealth of India and MAPA databases.
  • Content Abstract and Photocopy Service: a highly personalized service, this service provides contents information form journals of an individual’s on a regular basis.
  • Literature Search Service: this service offers access to over 6000 international databases.
  • National Centre: CSIR-NIScPR is the National Centre for ISSN International Centre for assigning ISSN number to serials published in India.
  • S&T Translation Service: CSIR-NIScPR provides S & T translation services from major foreign languages such as Japanese, German, French, Spanish, Chinese and Russian into English.
  • Biblometrics Services: CSIR-NIScPR renders bibliometric services on specialized subjects for studying the growth development and spread of any area of research.

Electronic Publishing (EP)

Publish digitized versions of Indian Science Abstracts (ISA), Medicinal and Aromatic Plants Abstracts (MAPA), The Wealth of India, Raw Materials Series. Also to bring out other CSIR-NIScPR publications on-line and off-line.

Human Resource Development

  • Develop human resources in library and information science and documentation particularly in contemporary areas of information science, technology and computer applications by conducting:
    • A two year masters level academic course in information science (one course every year)
    • Short-term training courses in computer applications in library and information activities (10-12 courses per year)
    • Attachment training programs
    • On-site training programs
  • Develop human resource in the area of science communication by organizing short-term training programs in science writing.
  • Develop human resource in herbarium techniques by conducting training programs.

Information Resources

CSIR-NIScPR library has a collection of over 1,90,000 S&T documents and subscribes to over 5100 S&T periodicals. It is open to S&T workers of various scientific and technical institutes as well.

See more

Marketing the publications of CSIR-NIScPR which includes:

  • Invoicing and Billing.
  • Receipt of subscriptions through Demand Drafts/Cheques/Money Orders/Indian Postal Orders.
  • Development of all India Distributors/Agents network.
  • Despatch of journals, popular science magazines and books.
  • Procurement of advertisements.
  • Participation in important book fairs.
  • Organization of display-cum-sale of CSIR-NIScPR publications in schools/colleges.
  • Running Book Shop at CSIR-NIScPR premises.
  • Attend general queries regarding Sales and Marketing.
  • Liasion with various agencies.

Consultancy Services

  • In automation, modernization and reorganization of libraries and information centres.
  • In the design and development of specialized databases for organisations on turnkey basis.
  • In editing, designing, production and printing.
  • For quality standards to be met for printing of scientific documents, the measurable quality specifications for inputs (articles/papers/photographs/ manuscripts) are defined in Annexure-II.
  • Provide the information science products brought out by the institute on-line for users both within and outside the country.
  • Valuable suggestions from public are welcome.

Encores

To settle complaints relating to publications or any technical matters within six weeks with the involvement of the concerned group leader.

Grievance Redressal

The grievance committee will redress the grievances from public. The grievances should be addressed to the Chairman, Grievance Committee.

ANNEXURE-I

SERVICES PROVIDED BY THE INSTITUTE

S.No. Service Time Schedule
PERIODICALS
1 Acknowledgement of the receipt of paper by ordinary post or e-mail. Within 5 days.
2 Return the paper to author, if it is not falling within the defined scope of the journal. Within 15 days
3 Send the paper for revision to author, if needed, after the receipt of reviewer’s comments. Within 10 days.
4 Expect to receive the revised version of the paper from author, failing which the revised paper may be considered as a fresh paper. Within a maximum period of 6 months.
5 Send the press-ready final manuscript to the author for final checking and getting back the error-free data in required electronic format as well as the true hard copy.
6 Send proofs for corrections and approval, if needed.
CSIR NEWS & CSIR SAMACHAR
7 Publish CSIR News Two issues per month or a combined issue in lieu of
8 Publish CSIR Samachar One issue per month
WEALTH OF INDIA
9 Provide inquiry services to information seekers on natural raw material resources. Within 7 days of receiving the request.
RAW MATERIALS HERBARIUM AND MUSEUM
10 Provide consultancy services in the area of identification of plants and crude drugs of plant origin. Identification report to be sent within 7 days of receiving the sample.
11 Within 10 days of receiving the request. Within 10 days of receiving the request.
POPULAR SCIENCE MAGAZINES
12 Publish Science Reporter One issue per month
13 Publish Vigyan Pragati One issue per month
14 Publish Science ki Duniya One issue in 3 months
INFORMATION SERVICES
15 Provide consultancy services to students, entrepreneurs, researchers and others interested in medicinal and aromatic plants. Report to be sent within 10 days of receiving the request.
16 CAPS One issue per month
17 Literature Search Service Immediately from online databases. Within 7 days from the receipt of request from other sources
18 S&T Translation Service Ordinary: within 30 days, Rush order: within 7 days
19 Bibliometrics Service Within 7days
HUMAN RESOURCE DEVELOPMENT
20

In library, information, documentation particularly in contemporary areas of information science, technology and computer applications by conducting:

  • A two year masters level academic course in information science
  • Short term training courses in computer applications in library and information activities
  • Attachment training programmes
  • On-site training programmes

One course in a year

10-12 courses per year

21 In the area of science communication by organizing short-term training programs on Science Writing At least once in a year
22 In the area of Herbarium Techniques by conducting training programs At least once in 2 years
SALES AND MARKETING
JOURNALS
23 Invoice for journals to current subscribers September/October every year
24 Invoice on request Within 5 days of the receipt of request
25 Issue of Bill/Enrolment No. Within 5 days of receiving payment
26

Dispatch

(i) Journals

(ii) Reprints

(a) On scheduled date

(b) Within one week of receipt of journal in stores. Within 15 days of receipt of reprints in store

27 Replacement Within a week of receipt of complaint (to be made within three months of issue of journal)
BOOKS
28 Invoice on request Within 5 days
29 Issue of Bill Within 5 days of receipt of payment
30 Dispatch Within one week of receipt of payment
POPULAR SCIENCE MAGAZINES (Science Reporter/Vigyan Pragati/Science ki Duniya)
31 nvoice for magazines to current subscribers 2-3 months before the end of subscription period
32 Invoice on request Within 5 days of receipt of request
33 General inquires Same day or next day of receipt
34 Issue of Bill/Enrolment No. Within 7 days
35 Supply of magazine From the next month issue after the receipt of request and subscription
36 Replacement Within a week of receipt of complaint (to be made within three months of issue of magazine).
(In case the subscription is received through money order, it takes about a week for supply of magazine because money order takes more time in reaching).
Consultancy Services in Editing, Designing, CD-ROM Publishing, Production and Printing, and Translation
37 Provide consultancy services in the area of editing, designing, production and printing.
38 Undertake translation jobs of S&T literature from English to Hindi
39 Undertake CD-ROM publication jobs.

*CSIR-NIScPR intends to provide these services as per the time schedule given, barring unforeseen circumstances beyond its control.

CSIR-NIScPR is in no way responsible for the non-receipt of material sent by post for whatever reason beyond its control.